Privacy Policy

1. Commitment to Privacy

At Polycobond, we value the trust of our customers and partners.

We are committed to protecting all personal, business, and design information shared with us during inquiries, quotations, and cooperation.

2. Information We Collect

We may collect certain information when you contact us or place an order, such as:

Company name, contact person, email, phone number, and address.

Business or project details necessary for quotation and production.

Design files, drawings, or product specifications for OEM/ODM projects.

This information is used solely for the purpose of providing professional service and fulfilling your orders.

3. Use of Information

Your information is used to:

Process inquiries, quotations, and orders.

Provide customer support and after-sales service.

Improve our products, services, and website experience.

We will never sell, rent, or trade your personal or business data to any third party.

4. Confidentiality of Customer Designs

For all OEM, ODM, or custom projects, we strictly protect the confidentiality of customer designs, drawings, molds, and specifications.

All such materials are treated as confidential property of the customer and will not be disclosed, shared, or reproduced without prior written consent.

We take every reasonable measure — both technical and organizational — to ensure your designs remain secure and private.

5. Data Security

We maintain appropriate administrative and technical safeguards to prevent unauthorized access, alteration, or disclosure of your information.

Only authorized Polycobond personnel have access to confidential data for legitimate business purposes.

6. Data Retention

We retain customer information only for as long as necessary to fulfill the intended business purpose, meet legal requirements, or maintain after-sales service obligations.

7. Third-Party Links

Our website may contain links to third-party sites.

Polycobond is not responsible for the privacy practices or content of those external websites. 

8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect business or legal changes.

All updates will be posted on this page with a revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

info@polycobond.com